Experience
I am a Lean Six Sigma Green Belt certified process design and operations improvement leader with more than 17 years of experience redesigning end-to-end processes, operating rhythms and technology-enabled workflows across manufacturing, defence, energy, pharmaceuticals, mining, logistics, broadcasting and service operations, based across APAC and the USA.
My work is built around taking ownership of ambiguous workstreams and turning strategy into executable process design: running discovery and stakeholder workshops, mapping current and future-state processes, and building the governance, standard work and daily management routines that make change stick. I work hands-on with operations teams, business leaders and technical specialists, and increasingly use AI and low-code tools such as Airtable, n8n and Power BI to accelerate diagnostics, documentation and adoption.
Core Strengths
Process redesign, process mapping, fit-gap analysis and future-state design that turn ambiguous, high-level strategy into practical, executable operating models.
DMAIC, root-cause analysis and Lean Six Sigma Green Belt discipline used to build the standard work, daily management and Leader Standard Work routines that sustain results.
Implementing AI and low-code tools including Airtable, n8n, Power BI and Zapier to redesign workflows, accelerate diagnostics and embed lasting technology-enabled change across operations.
Selected Achievements
End-to-end workflow redesign delivered a 56% lead-time reduction within 12 weeks.
Operational transformation delivering a 35% output uplift, 50,000+ incremental units in 12 months and a 22% increase in weekly gross profit.
Cross-functional Lean programme in a regulated pharmaceutical site delivered a 32% OEE uplift and 32,000 additional units per day within 10 weeks.
End-to-end process redesign and implementation coaching delivered a 70% output increase on one product line in 4 weeks.
Job sequencing and FIFO implemented across the value stream lifted delivery-in-full-on-time performance from 25% to 85%.
Enterprise operational assessment using 50+ stakeholder interviews and 15 process maps identified more than $3M in cost-saving opportunities.
Career History
ILS / Honsha / SafetyCircle, Sydney, APAC and USA
Lead process redesign, operating-model improvement and technology-enabled transformation projects, converting business priorities and operational pain points into executable workstream plans.
AstraZeneca, North Ryde, Australia
Served as the site's senior Lean subject matter expert in a regulated pharmaceutical environment, working with operations, quality, maintenance, engineering and leadership teams to lift process discipline and performance.
Thales Underwater Systems, Sydney, Australia
Led process redesign and operational readiness in a low-volume, high-complexity regulated defence environment supporting submarine and underwater systems.
SBS, Artarmon, Australia
Completed an enterprise operational assessment using 50+ stakeholder interviews, 15 process maps and analysis of thousands of operational and financial data points.
Landis+Gyr, NSW and VIC, Australia
Redesigned kitting, manufacturing, assembly and shipping workflows using DMAIC, one-piece flow, value stream mapping, time studies, Pareto analysis and visual management.
Essilor Luxottica, Australia
Acted as Lean lead across two NSW manufacturing sites, owning the continuous improvement pipeline, setting priorities and coaching Green and Yellow Belt practitioners.
Thales Australia
Managed KPI reporting, led a small team of undergraduate engineers and conducted Australian Navy vessel acceptance tests in a safety-critical environment.
Where I've Worked
Qualifications
Capabilities
Get In Touch
If you are hiring for a senior operations improvement, continuous improvement or operational excellence leadership role, I would welcome the conversation. Connect with me on LinkedIn or get in touch directly, and take a look at the case studies to see this experience in context.